Are you using Instagram a short time ago and faced the issue of Instagram having stopped working and want to know why the Instagram app keeps crashing on Android phones or iPhones?So, here are some reasons for your problem. You can find why Instagram not working on your phone and how you can fix it.
Many users have reported that they were getting error messages while using the app. Some users were experiencing the issue of Instagram not responding. This is really annoying for anyone. As we all know that Instagram is the most widely used social media app used by billions of people around the globe. But you usually don’t know when you will be stuck in such kinds of issues where you can’t use the app and you don’t even know why this happened.
Why Does Instagram Keep Crashing 2023
There are a few main reasons why you might experience the Instagram app crashing again and again:
- The Instagram app needs to be updated
- Your app has become corrupted
- You need to clear the cache
But besides all these, there is also the possibility that your device may no longer work with Instagram. This is basically for older phones, which run on the older version of an operating system, that is no longer supported by the app. If this is the case with you, then it’s still worth trying our solutions. But if you have a much older version of the phone, there will come a point where you may have to consider upgrading it.
In past times, Instagram has been pretty good at resolving any kind of bugs rather quickly. So, if there is a more fundamental underlying cause from the Instagram server. Hopefully, it won’t take long for them to determine and repair it.
Instagram Keeps Crashing Android
The Instagram app keeps crashing on Android is a common error that most users usually come across. But many of them don’t know the reason behind it. It may be due to poor internet, some kind of errors in the Instagram app, cache problems, server down globally, etc.
Some causes are:
- Server down
- Poor network connection
- Internet issues
- Problems in the cache of the app
- The problem is Wi-Fi usage
- Bugs in Instagram
- Different apps running at the same time can hang on Instagram
- Not using the latest version Instagram app
Instagram Keeps Crashing iPhone
Any app can keep crashing on iPhone at any time due to minor bugs and errors. And this might be the case with the Instagram app on your iPhone. As an instant resolution, you can try to force stop the Instagram app and then perform a reset of the default setting or restart your iPhone. Here’s a quick solution:
Promptly press the Home button two times. Doing this will show up a list of your lately used apps on the screen. Locate and swipe up on the Instagram app to clear it. You can also clear all background apps if you see other apps causing problems in the background. Any of these apps can also cause group action against other apps.
Instagram Crashing While Uploading Post or Story?
Is Instagram keep crashing when trying to post a story, image, or video? Well, the issue could be with the video or image file you’re trying to upload. So, try to convert the video to a compatible and popular format.
If it’s a HEIF or HEIC image, convert it to JPEG or PNG. Likewise, in the case of videos, you can try converting the resolution and frame rate. For instance, if it’s a 5K 130fps video, try converting it to 1080p 60fps. You can use third-party apps on android to do it.
iPhone users can try changing the format to High Compatibility from High Efficiency in Settings.
Why Is One Of My Instagram Accounts Not Working?
If your Instagram account not working on your iPhone or Android. Always try restarting your phone or tablet first if you’re having trouble with Instagram. If restarting your smartphone doesn’t work out, please try using Instagram both on your mobile data and on a Wi-Fi connection to check if the trouble is due to a weak Wi-Fi or mobile data connection.
Another option you may consider try clearing the cache and try login into the account again. Your account may be restricted and got affected by bugs. Clearing data may potentially solve your issue easily.
How To Fix Instagram Crashing on iPhone
Instagram may stop working on iPhones due to different reasons. You can try the below options to find a solution for your Instagram app crashing on your iPhone.
Update the Instagram App
Just like other your other favorite apps, Instagram also needs periodic updates to keep the app at its best performance. This is why I recommend you keep the app up to date. If you haven’t allowed your iPhone to update apps automatically, then you will need to do it manually. Apparently, head over to App Storage and then look for any available software updates for your Instagram app. Here’s how it’s exactly done:
- From the Home, screen tap the App Store icon
- Tap the Updates icon at the bottom right of the App Store.
- Tap the Update button next to Instagram to update the app.
Manage iPhone Storage
Your iPhone may be running out of space on the internal memory therefore performance issues like app crashes are beginning to happen on your device. So, you need to free up some space on your iPhone in order to make things work again. To get started, check the actual memory condition of your iPhone storage. Here’s how:
- Tap Settings from the Home screen.
- Tap General.
- Then, Tap Storage & iCloud Usage.
- Then, on the next screen, you will see the available memory shown.
- View storage usage of apps then taps on the option to Manage Storage.
Update To The Latest iOS Version
After checking the Instagram updates, install the latest iOS update on your iPhone.It can also be helpful in fixing bug-affected app in solving problems including Instagram app crashes. Software updates also bring in fix patches to get rid of certain bugs that are creating trouble with your device. Thus if you haven’t already done it, check for an available operating system update on your iPhone.
To check for available updates:
Go to Settings then General than the Software Update menu on your iPhone. Although, you will see an update notification if there is a new OS update that you can download and install on your device. Before you proceed, be sure to back up your iPhone data for safekeeping.
Uninstall and Reinstall Instagram
One solution to clear temporary files (cache) and app data of Instagram is to uninstall and then reinstall the app. Clearing cache or data from the Instagram app can fix any software errors that might have driven it to crash. But it’s also clear data and it will delete any temporary files stored in the Instagram app including settings, and login information. But on a positive note, this can possibly fix the crashing.
If you wish to try this method, then follow these steps to uninstall Instagram on your iPhone :
- Tap and hold on to any Instagram icon on the Home screen.
- When the icons start to jiggle, tap the “X” on the upper side of the Instagram app icon.
- Then tap Delete to confirm.
- Press the Home screen to stop the app’s icons from jiggling and return the Home screen to its normal state.
- Reboot your iPhone then go to App Storage to download.
- Lastly, install the latest version of the Instagram app for your iPhone. Be sure to select the version of the app that is compatible with the current iOS version of your iPhone.
Other Options To Consider
Factory data reset and iOS restore can also be considered as the last options if the problem persists after performing all the above solutions. While these methods may not be feasible because they will result in data loss but they are potential solutions to major software errors showing different issues on your iPhone. So you might as well consider a full system reset and iOS restore among your last choice if required.
How To Fix Instagram Crashing On Android
In fact, it is virtually impossible to analyze the problem before trying to troubleshoot it. To apply all the suggestions we have outlined below, and hopefully one of them will work for you.
Restart Your Phone
If Instagram keeps crashing, it is a good option to try restarting your phone.
Update the Instagram App
When Instagram keeps stopping, you should check on the app store that the phone has the latest version installed. If it is not the case, then update Instagram.
Clear Instagram Cache
Your app may stop working due to bugs in the cache. The solution is to go to phone settings > apps > Instagram, and therefore the application stops and clears the application cache. You may need to login into your account again after you cleared the cache.
Check Free Storage
Having a low-level storage space on your phone can result in Instagram freezing and cause crashing issues. So, make sure that you have at least 10-15% of free storage space on your smartphone.
Uninstall and Re-install Instagram
Another solution is to first uninstall and then reinstall Instagram on your smartphone. This will likely repair all the app-related troubles, you can follow the below steps:
- Long-press the Instagram app icon.
- Click on Uninstall or Remove App.
- Confirm to delete it.
- Re-install it from Google Play Store or App Store
Other Apps Causing Instagram Crash
Now that you have done all the above steps but nothing works for you, Assure that no other application is crashing your Instagram app, by manually stopping all other applications currently running on your phone.
Instagram is mostly effortless to troubleshoot the problems. But if none of the aforementioned solutions worked for you, then ask for further assistance from the Instagram app developers. You can always address the problem especially if you’ve already tried every possible means on your end but all in vain. Doing so is one way of briefing about the app’s cranky performance on your device. I am hopeful that you have figured out why your Instagram app keeps crashing. Also, your app might now be working properly by trying the above-mentioned methods.
However, If you wish you can reach out iOS and android support team for further assistance.
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